Only authorized user is able to access Customer Helpdesk. To do that, Super Admin has to allow them via the setting. 1. From your Main Dashboard , tap on Office and choose Customer Helpdesk 2. C...
Set the Product to be linked to the Customer Enquiry 1. From your Main Dashboard , tap on Office and choose Customer Helpdesk 2. Choose  and click on  3. To add product click on ...
Setting the Media Code is another option to enable you to analyse the effectiveness of your marketing campaign or advertisement. When the incoming calls or equiries are linked to the Media Code, the...
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