Step 3: Set Media Code
Posted by i3Teamworks Admin on 29 Mar 2018

Setting the Media Code is another option to enable you to analyse the effectiveness of your marketing campaign or advertisement. When the incoming calls or equiries are linked to the Media Code, the tabulation report will be ready for you.

1. From your Main Dashboard , tap on Office and choose Customer Helpdesk

2. Choose  and click on 

3. To add Media Code click on

  • You can use this Media Code to tag with New Enquiry
  • Media Code can be your advertisement on Newpaper, Megazine or Media Social platform