Step 1: Setting Allow List
Posted by i3Teamworks Admin on 29 Mar 2018

Only authorized user is able to access Customer Helpdesk. To do that, Super Admin has to allow them via the setting.

1. From your Main Dashboard , tap on Office and choose Customer Helpdesk

2. Choose  and click on

3. To update list click on

  • Check / Uncheck on employee name and Save the changes