Common Data > Customer
Share Media via WhatsApp
Posted by i3Teamworks Admin on 6 Sep 2019

This function allows you to share related media such as Brouchers, Event Invitation, etc.. with your Customers via email or WhatsApp application.

But before that, Super Admin has to upload the Media into Media Rack. Learn it here.

1. From your Main Dashboard, go to Common Data and click on Customer

2. Click on

3. Tap on View to open Customer Detail Page.

4. At Customer detail page, click on Share Media


5. Click on button Share New Media

6. Select the Attachment Media (single or multiple)

7. Select Contact - checked on the WhatsApp icon

*Please ensure the Contact's mobile number has leading "+6"

8. Click Send button to proceed or Cancel to cancel the process.

9. Scan the QR from your mobile phone.

*If you wish to cancel, click Close button.

10. It will open your WhatsApp application on your Mobile and proceed to send the Media as usual.