Office Culture > Customer Helpdesk
1. From your Main Dashboard , tap on Office and choose Customer Helpdesk 3. Tap on  Select whether the enquiry is coming from New/Existing Customer or from Consumer. Select an appropriat...
Based on selected Product, i3TW system will send the Notification to the Product Owner informing of new enquiry. 1. Click on Notification icon   on the top right corner of every page. 2....
1. From your Main Dashboard , tap on Office and choose Customer Helpdesk 2. Tap on In Action column, select an appropriate icon to Edit / Delete / Close the ticket
1. From your Main Dashboard , tap on Office and choose Customer Helpdesk 2. Tap on 3. Click on this icon from Action column in the display table. 4. Choose Close from action drp down. 5....
1. From your Main Dashboard , tap on Office and choose Customer Helpdesk 2. Tap on 3. Click on this icon from Action column in the display table. 4. Choose Create Task from action drp down....
1. From your Main Dashboard , tap on Office and choose Customer Helpdesk 2. Tap on 3. Click on this icon from Action column in the display table. 4. Choose Assign to Staff and Create Sales ...
1. From your Main Dashboard , tap on Office and choose Customer Helpdesk 2. Tap on  Enquiry - Number of enquiry by date and Product Marketing Reach - Number of enquiry by the Marketing C...
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