Sales Culture > Reports > Comprehensive Salesperson Report
Telemarketing
Posted by i3Teamworks Admin on 19 Aug 2019

F) Telemarketing

The Telemarketing report shows how many customer being called within the selected date range, and separated by customer with and without the Account code. It is also show the total call been made and the total time spent on the telemarketing.

Click on Analysis to view the behavior report.

Note: Telemarketing calculation is based on the minimum call length settings. Any call less than then the setting is not calculated as a valid call.

Completed Sales Pipeline is calculated base on completed pipeline generated from the telemarketing. Click on the number to see the full flow of the leads generation performance within the selected date range.

Invalid Call is the total number of call did not reach the minimum call length as per settings. Click at the number to see the details.